Conflict is a normal, temporary and sometimes necessary part of life. Although not always welcome, if managed properly, conflict can eventually result in positive change for the parties involved. One of the key factors in determining whether a conflict will ultimately be constructive or destructive, is the method by which it is resolved.
Many traditional methods for resolving conflict can be more damaging to the relationship of the parties, than the actual dispute. While adversarial processes like litigation have their place in conflict resolution, at NHCRA, we believe that those cases are the exception rather than the rule. We think the majority of conflicts can be resolved successfully through a more cooperative and peaceable process, such as mediation.
Also, these more collaborative methods often preserve resources and relationships, while resulting in longer lasting agreements, developed by the parties themselves